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Bay Carpet
5.0
Based on 594 reviews
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Jane Incao
Jane Incao
15:49 03 Aug 22
I am super happy with my new carpet. Not only was everyone really nice but also very professional. They accommodated all my concerns and eased my worry. A different carpet guy told me I would need to move all my furniture leading up to the space... which was wrong. One of the Bay Carpet guys was strong enough to bring up the carpet two flights, because it bends. Who knew? I definitely made the right choice. Friends have already admired my carpet. I couldn’t be happier! Thank you for doing such a great job at a great price. I also love the extra thick padding.read more
Cremation Funeral
Cremation Funeral
16:18 26 Jul 22
Bay Carpet installed flooring at NF Walker of Queens Funeral Home last summer after the terrible rainstorm. They came over immediately when no one else would call us back and did a great job. We called them back when we needed new carpeting. They... were quick and very efficient. Would recommend highly.read more
Mama Jen
Mama Jen
11:24 14 Jul 22
I had a very good experience using Bay Carpet. The sales representative, Phil, came to my home with samples and answered all my questions about installing a new carpet on my stairs. He was pleasant and professional. Even though I have a... handicapped-accessible chairlift, the gentleman who installed the carpet did an amazing job, without having to remove the rail for the chairlift. The carpet is high-quality and looks beautiful. I will definitely use this company again.read more
Rick Aven
Rick Aven
23:25 22 Jun 22
We highly recommend Bay Carpet. The salesman, Phil, was an absolute pleasure to deal with. He was very professional and knowledgeable. The installation went very smoothly. We will definitely use Bay Carpet in the future.
Constance Watz
Constance Watz
11:51 15 Jun 22
Bay Carpet replaced carpeting on my stairs & 2nd floor hallway yesterday. Response time was immediate. Phil came to my home like a ray of sunshine... energetic about his work & very pleasant as well as professional. Phil understood my needs and... began to show me samples of materials & colors. In a matter of a few minutes I was comfortable with a contract in place.A couple business days later, Gustavo came to install the carpeting. He was prompt, very courteous, and a hard worker. The job was exquisite, the color complementary, and quality material. Gustavo also tied up the old carpeting and placed it at the curb. He was very respectful & professional. I would recommend Gustavo for any future needs.read more
April Muir
April Muir
14:57 31 Mar 22
From the initiation of the quote to the completion of the job, it was a pleasure. Remember the phrase, "service with a smile"? That's what you get with these guys. They were most professional and the job was finished before schedule.
Monica Bustillo
Monica Bustillo
17:55 18 Mar 22
Very quick and easy from start to finish. From the time I inquired about carpet to installation was about a week and a half. Affordable price. They removed my old carpet and neatly arranged for trash pick up. I would definitely use them again. The... installers were nice guys too :))read more
Jamie Panico
Jamie Panico
14:02 18 Mar 22
I love supporting smaller businesses over the big ones. Bay Carpet had a great deal on carpeting and they didn’t disappoint. Phil showed up early to our appointment and was very kind and professional. He got the measurements quickly and had the... installation appointment scheduled the same week. The installation was quick and easy. These guys know what they are doing and do it with a smile. Highly recommend them.read more
Saimir Tufa
Saimir Tufa
19:20 11 Mar 22
I needed someone to install carpeting quickly and Phil was very responsive and able to fit me into their schedule. Phil was very professional and did a great job. The workmen were clean and well organized. The space looks better than anticipated! I... will definitely use Bay Carpet for my next projectread more
sayyam shabbir
sayyam shabbir
17:21 11 Mar 22
The best and most professional company out there. They came all the way out to Suffolk County to install my carpets. Phil the sale rep is very professional in what he do and gave us the best price and merchandise. They entire team at bay carpet is... very responsive and reliable. Very happy with their service. Would definitely recommend them.read more
Loree Mizzi
Loree Mizzi
20:04 02 Mar 22
We had brand new high quality wall to wall carpeting and padding done for our living room, hall and one bedroom. Excellent price, fabulous quality, easy to clean and very comfortable to walk on. The carpet installers were extremely professional and... had our carpets completely installed in 3 hours. We would highly recommend Bay Carpet!!read more
Jennifer Flanagan
Jennifer Flanagan
15:00 24 Feb 22
Highly recommend Bay Carpet for boat flooring. We are thrilled with the job they did. Karl met with us and offered suggestions around style and layout that were extremely useful. There are many choices and we relied on his experience to guide us.... The installers were neat , professional and on time. They took great pride in their work and it shows. The hatch covers and seams are flawless. We did both interior and exterior flooring. The boat looks 10 years newer ! So happy with this company we plan to use them for our house as well.read more
David Dowling
David Dowling
06:49 04 Feb 22
I recently replaced the carpet in my daughters room and after several recommendations for Bay carpet I decided to give them a call . When I did a Google search it showed they were open 24/7! So at about 2 am I decided to call .(I know a little... spontaneous) sure enough someone picked up right away ! They took down my info and I was called the next day by Joan. She was very polite and helpful and made me feel comfortable. She set up an appointment for someone to come to my home to measure and show samples . Phil came to the house at the time I was told and was very helpful and certainly knows his business. We picked out what we wanted and the price was great and I was very happy . Come the day of the installation the 2 workers came a little early which is great they called first of course . They were very efficient and did a great job . They did a great job and left everything perfect . My advice to anyone looking for flooring is to use Bay Carpet you won’t be disappointed.read more
Lisa Harrison
Lisa Harrison
18:01 02 Feb 22
Bay Carpet is a pleasure to deal with, Phil is a professional and very easy to work with. We have used them several times for our office building and we have always been pleased with the installation and the quality of carpeting not to mention the... installers. The did a great job!read more
Lenora
Lenora
20:22 31 Jan 22
I've used Bay Carpet numerous times over the years for Carpet Needs. I've ALWAYS received great customer service, pricing and workmanship. From Phil to Finish, I have no complaints!! Very Reputable company that cares about the customer. I highly... recommend Bay Carpetread more
Andrea Rankin
Andrea Rankin
02:43 10 Jan 22
We have been customers of Bay Carpet Flooring in Queens for a very longtime now. We want Mark to know how much we appreciate him. Mark has come to our home to replace the carpet on more than one occasion. He is humorous, willing to go the extra... mile and represents Bay Carpet in Queens very well. He wants the best for his customers and we are thankful to have met Mark. We look forward to working with you again sometime in the future as well. Thank you Mark!!! And Joanne, it was also a pleasure speaking with you. Thanks for making sure our order for the carpet we chose, came in ontime. See you again soon.read more
Marianela Rodriguez
Marianela Rodriguez
00:05 17 Dec 21
Bay Carpet Was Awesome!Gustavo was very nice and was quick installing the flooring. He was on time as well. He answered my questions and the flooring came out beautiful I love it! I would definitely do business again with Bay Carpet!!
Risa Beth Sydelle
Risa Beth Sydelle
18:30 14 Dec 21
I purchased carpeting for most of a large one bedroom apartment. The service was great. The day of the installation the people arrived on time, were professional, efficient and did a really beautiful job. They had to remove and dispose of... carpeting that was there and it was a lot of work well done. I hope the product is as good as the serviceread more
Mary M-wade
Mary M-wade
19:01 07 Dec 21
Bay carpet recently installed this flooring in my living and dinning room. Joan and Phil were very professional and responsive. My appointment was scheduled for 9am at 8.30 the workmen sent me a message stating they were outside whenever I was... ready. They worked from quickly and diligently. They were also very professional, the job was done in 4 hrs. I monitored the work and you can tell they were very experienced. As you see from the photo I am extremely satisfied with the work. I hosted Thanksgiving at my home and I received so many compliments on my flooring. I will definitely use this company again. Thank you Bay Carpert, your staff is awesome, keep up the good work!read more
Laura Kantor
Laura Kantor
21:05 24 Nov 21
I have used Bay Carpet for multiple flooring and carpet jobs for about 10 years. Karl and his team are the best. They carry a wide selection of products and have convenient shop at home service. The installers are skilled, courteous, and neat. The... icing on the cake was when I bought an area rug online which came damaged and Karl sent someone to fix it even though he didn't sell it to me. It shows he really values me as a customer. Overall, a team of true professionals with whom I have had the pleasure of working. I plan to continue only using Bay Carpet and would recommend them highly.read more
Madalene Sabino
Madalene Sabino
14:26 19 Nov 21
I had carpets installed throughout my new home. The prices were affordable, the carpets were beautiful and the customer service with this company was exceptional. Very happy with the overall look, but also with the functionality in keeping my house... warmer!read more
Jennifer Kim
Jennifer Kim
18:36 06 Oct 21
I worked with Phil and he was great! Super patient and very reliable. Installation was quick and professional. I couldn’t have asked for a better company to work for. T
Cristina Smith
Cristina Smith
14:49 27 Sep 21
We called and they sent a very knowledgeable coworker, Phil, to help us measure and set a price for work. The workers came on time and we're very professional and very clean when installing our flooring. They talked us through the process and steps... as they worked. We will gladly use them again in the future.read more
Kshitij Shukla
Kshitij Shukla
17:15 23 Sep 21
We used Bay Carpet for one of our projects, the installer were very polite and professional.. they know what they are doing.. I would recommend anyone if they want new flooring installed.. rush to Bay carpet.. they are affordable and reliable ..... they installed waterproof wood flooring for us.. and our client more than happy with the result and the finish...read more
D NN
D NN
23:31 19 Sep 21
I would like to thank the staff of Bay Carpet. Karl, Phil, Alex and his crew did a tremendous job. They were very polite and very neat. When they finished the job, they cleaned everything up. I highly recommend them. I want to thank all of you for a... job well done.read more
Happy Customer
Happy Customer
15:47 17 Sep 21
I am extremely happy with my experience with Bay Carpet. They were very helpful, professional while also being friendly.Our living space was flooded by Hurricane Ida - they came the day after I called with samples of flooring and carpeting. It... was installed the next day and it looks beautiful!!I cannot express my full gratitude to everyone at Bay Carpet - you guys are the best! It meant the world to me that it was done so quickly and neatly - Thank you all from the bottom of my heartread more
Lorraine Casesa
Lorraine Casesa
22:26 16 Sep 21
I can’t say enough positive things about my experience with Phil and Bay carpets. Phil provided excellent insight and Guidance when I was choosing my carpets. The day of installation I cannot express the level of professionalism that I dealt with.... Everything is personalized and done meticulously. My home was left just as it was found. Everything was cleaned up and taken away. And what I was left with was gorgeous binded area rugs that are plush and luscious.The quality and service a quite impressive. I highly recommend Bay carpetsread more
Rhea Passarella
Rhea Passarella
16:55 14 Sep 21
Bay Carpet was anaZing. I loved the job they did on my stairs. Very professional very reasonably priced also. I would highly recommend for all your flooring needs.
Keisha Woods
Keisha Woods
19:59 10 Sep 21
Love my carpet. The guys were quick, reliable and very friendly. Honest guys. Bay Carpet hired 2 very very awsome workers. Great quality carpet. Decent price. Will definitely use their services again!!!
Connie Langone
Connie Langone
14:02 31 Jul 21
Very efficient and professional workers. They arrived on time and the entire job was neat and they cleaned everything up once the job was completed. Phil was very professional and a great guy. He was very helpful throughout the entire process and... made sure to cater to all of my needs and made sure I was satisfied before finishing the job. I haveused Bay Carpet multiple times now and I have yet to have a bad experience!read more
Nickthetileman
Nickthetileman
16:16 28 Jul 21
I called and had an appointment right away I have used Bay Carpet once before was very happy. Installation was done by two men very prompt did a great Job and cleaned up after wards didn't do anything when they left.Would advise any who ask where I... purchased my carpet from and tell them Bay carpet only place to shop.read more
Lena Ghaleb Haar
Lena Ghaleb Haar
20:32 22 Jul 21
They arrived at my house promptly, brought the right kinds of samples, and gave me a quote thousands less than a competitor. When the carpet was installed the workers made sure all the details were right and it looks amazing. We have an old house... with tricky stair landing shapes and the stair runners look beautiful.read more
SHARLENE BERRY
SHARLENE BERRY
21:05 21 Jul 21
I’m a repeat customer of Bay Carpet. They are incredible. I was enthusiastically met in the showroom by Carlos who informed me that someone could come to measure the room (in question) AND bring swatches. By 4 pm the same day, Phil had measured... all the rooms that needed to be done. He would keep those measurements on file for when I was ready to have each additional room done. Within 3 days I had an appointment to complete the one room that needed to be done most. However, something came up on my end and Joan was more that helpful in keeping the linoleum for an extra couple of days. Gustavo and Patty (yes a female!) came and perfectly tended to the old linoleum and put down the new one. All of the debris was discard and taken out of the house. Bay Carpet Glendale has great customer service with conscientious and proficient workers. I strongly recommend them for your floor installation project.read more
Gabriel Madiba
Gabriel Madiba
10:31 21 Jun 21
From beginning to end BayCarpet delivered the promised goods and then some. Being wowed by their online reputation I decided to visit their store in person and was treated very nicely by Joan who took the time to clearly explain the process to me.... Then came Phil, who visited my apartment to do the assessment and quoting in such an effective, rapid and professional way... I was wowed again.Finally, on the day agreed for the carpet deployment Fernando and Felix showed up on time and were very professional, thorough and diligent in providing me with a great customer experience.I don't usually write reviews but this one had to be written, because nowadays you rarely find (in NYC at least) a business that ACTUALLY CARES about customer service and delivers it's products and services at such 100% capacity. Thank you again Joan, Phil, Fernando and Felix for the great service and experience you guys have provided me with. My apartment now looks awesome! See the pictures attached to this post...read more
David Spigel
David Spigel
22:10 08 Jun 21
I recently bought carpet from Bay Carpet. I called them on a Saturday, met with the sales rep on Monday and they installed it on Tuesday. I had called for quotes from several companies prior to going with Bay Carpet. Bay Carpet's quote was... considerably under their competitors. I was impressed by the quality, price and variety of colors and styles offered. I was equally impressed by both the skill and speed of the carpet installers.Everyone I encountered at Bay Carpet was knowledgeable, friendly and helpful. I was very pleased by my experience with Bay Carpet. No pressure, no problems and a job quickly and well done.read more
Marlon Scott
Marlon Scott
21:45 01 Jun 21
I have used Bay Carpet 3 times thus far and I must say they are very professional and responsive. Joan is patient and accommodating. The workers who install the carpet works very fast and the job is neat and I have always been extremely satisfied.... My daughter loves the carpet that was just installed in her room.read more
Iglesia Pentecostal Monte Gerizim
Iglesia Pentecostal Monte Gerizim
16:18 21 May 21
We are extremely pleased with professionalism, customer service and job completion. We were very detailed in what we wanted, they executed beautifully and helped with decision making along the way.They worked around our schedule while being booked... and busy; always making us feel like a priority.We will refer this company to any and everyone in need of any type of flooring installation. If we ever need additional work, we will contact Bay Carpet as they’ve shown themselves to be a top quality company with a level of customer service that is rarely seen but greatly needed and appreciated.Thank you Phil, Sully, Joan and all of the workers who helped see this process through. We wish this company nothing but great success!!read more
Jamelia Browne
Jamelia Browne
10:57 06 May 21
I was very pleased with their service. From the very first day when I spoke to someone by the name of Joan, she ensured me that everything will be fine. She even followed up with me. Suly is great also. They are very professional. The men who... installed my carpets were very professional and respectful. I was very satisfied with my carpet installation. I highly recommend Bay Carpet. I will be calling them again to install some more carpets in my home in the near feature.read more
mary bannan
mary bannan
20:33 30 Apr 21
The team that arrived here on time were excellent. They were professional and there was no issues whatsoever they install vinyl flooring in living room and kitchen. And I also have carpet treads put in and Alex the team boss actually made an areas... rug for me out the extra carpet. Plus they moved the island in my kitchen to put the floor underneath. I would highly recommend Bay Carpet. I also have three animals I. The house and was worried how I was going to keep them out of the way. They were done so fast it was no issueread more
CeeCee 1982
CeeCee 1982
16:10 24 Apr 21
Bay Carpet did such a wonderful job on my carpet. The installers were on time, very hospitable & quick. I blinked my eyes and they were done. Also, the pricing was excellent. I’ve already referred them to a hand full of family & friends who are... looking to have their floors done. I also will be using them again in the near future. I highly recommend.read more
Shodan 8668
Shodan 8668
04:32 11 Apr 21
We've been doing business with Bay Carpet since2008. We continue to do business with them because their work is TOP quality! Their representatives are polite, courteous, patient, and professional. Their prices are also VERY reasonable.We hope to... continue to do business with them for MANY years to come!I HIGHLY recommend them for carpet installation.read more
Stephanie Liantonio
Stephanie Liantonio
15:04 02 Apr 21
Phil and the team at Bay Carpet are a phenomenal company. My family and I have used Bay Carpet multiple times and couldn’t be happier with their service. They just recently installed carpet in my new home and did an amazing job. The quality of... the carpet is amazing, the customer service is top notch and the installation process went incredibly smooth. The team installing my carpet called before arriving, arrived on time, were clean and respectful and did a beautiful job. I would HIGHLY recommend Bay Carpet to others and look forward to using them again in the future!read more
mahrima faruqui
mahrima faruqui
20:03 08 Mar 21
Phil was extremely helpful and cooperative during this period. Not only is the carpet excellent quality, the color was exactly what I envisioned. The installers came on time and did an amazing job on short notice. This is my 3rd time working with... Phil in Bay Carpet and they will be my official contact source going forward as they offer competitive pricing and deliver excellent service/materials.read more
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